FAQ

General

1: What are CauseCords?

CauseCords are a fun and functional way to show your support for a cause.  A portion of every purchase goes directly to supporting the great organizations that we work with.

2: How are CauseCords made?

All of our products are hand-made in the USA and shipped from our production facilities in Seattle, WA.  We use exclusively high-quality materials including #550 Paracord.

3: How do you choose the causes you create CauseCords for?

Sometimes the organization reaches out to us.  Sometimes it’s a cause we believe in.  Sometimes one of us at CauseCords has a personal connection to the organization.  There are lots of ways we choose them.  If you have a cause you’d like us to create a CauseCord for, please contact us.

4: Are you affiliated with the organizations?

No – CauseCords is not directly affiliated with any of the organizations we support, but they are just as important to us as they are to you.  We created CauseCords to help raise awareness of great causes; to be conversation starters.  We reach out to all of the organizations we create designs to support and donate to them whether they support us officially or not.

Sales

1: Can you create custom CauseCords?

Yes!  We’re happy to create custom designs and colors for you, your company, or your cause.  Please contact us for more information.

2: Can I place a bulk order?

Yes!  Bulk orders receive discounts as well, starting at 25 CauseCords.  If you’d like more information on bulk orders, please contact CauseCords.

Shipping

1: How quickly is my CauseCord shipped?

We start working on your CauseCord as soon as we receive your order.  Most orders are shipped out within 48 hours so you should receive your CauseCord within 7-10 business days.

2: What shipping method do you use?

All CauseCords are shipped via USPS in padded envelopes

3: I live in Seattle – Can I pick-up my CauseCord?

Yes!  When checking out, be sure to select ‘Local Pick-Up’ for your shipping method.

Sizing

1: How do I know what size to order?

Easy!  Just follow the instructions on the CauseCords sizing page

2: Why isn’t my size available with a whistle clasp?

The whistle clasp is quite a bit larger than the standard compression clasp and our customers were reporting that it was a little uncomfortable for smaller wrists.  We’re researching other whistle clasp options, but for now the whistle clasp is only available for wrists that are 7″ and larger and hope to bring the whistle back for smaller sizes soon.  Sorry!